Zendesk Consulting That Transforms Support

Support That Scales

We help customer support and ops teams get more from Zendesk—clean workflows, smart automation, CRM integration, and full visibility from ticket to resolution.

Who We Help

If you’re dealing with

Disorganized ticket queues and slow response times

Reps juggling too many channels with no system

Agents relying on tribal knowledge instead of processes

Reporting that doesn't tell you anything useful

Support systems that break the second you grow

We’ll fix that—and build a Zendesk system you’re actually proud of.

What We Do

Zendesk Built for Performance

Inbox Architecture & Routing

Set up smart groups, triggers, and assignment logic by team, priority, or customer type

Automation & Macros

Reduce handle time with prebuilt replies, task automation, and internal notes

Help Center & Self-Service Setup

Build a branded knowledge base, FAQs, and guided flows to deflect tickets

CRM & Tool Integration

Connect Zendesk to HubSpot, Salesforce, Shopify, Aircall, and your full stack

Reporting & Dashboards

Get clear metrics on first response, resolution, CSAT, and agent performance

Multi-Channel Support Systems

Streamline email, chat, SMS, voice, and web form flows—without chaos

Agent Onboarding & SOPs

Scalable docs, internal training, and admin playbooks

How It Works

We fix that – and then some.

Free Discovery Call

We review your current Zendesk mess and map out the fixes

Done-For-You Buildout

Clean inbox structure, automation, integration, and reporting—delivered fast

Ongoing Support (Optional)

Monthly optimization, ticket audits, and process improvements

Flat Rates. Scalable Systems

$ 2,500

Clean up triggers
Clean up routing
Clean up macros
Rreports for smaller teams

$ 4,000

Full inbox architecture
Self-serve center
Integrations
Automations

$ 5,000

Multi-brand support system w/ custom logic
Training
Agent enablement
Reporting suite

Why Us?

We don’t just know Zendesk—we build scalable support machines with it.

100+ Zendesk projects across SaaS, eComm, and service orgs

We think like ops leaders, not just software admins

Fast builds. Clean systems. No BS.

Our goal? Happier agents, faster support, clearer reporting

FAQ

Can you integrate with our CRM?

Yep. We sync Zendesk with Salesforce, HubSpot, Pipedrive, and others.

Do you support multi-brand or multi-lingual setups?

Absolutely. We specialize in scaling complexity.

Can you help train our team?

Yes—we offer onboarding docs, training sessions, and admin guides.

Do you offer ongoing support?

Yes. We provide monthly ops reviews, audits, and system optimization.

Let’s Turn Your Support Team Into a Scalable, Customer-Loving Machine.

Clean workflows. Happy agents. Faster responses.