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Zendesk Services That Level Up Support. Zendesk Services That Go Beyond Setup

Zendesk isn’t just a support inbox—it’s your customer experience system. We make sure it’s built that way.
Core Services

Inbox Structure & Workflow Design

  • Group-level routing
  • Priority-based triggers
  • Assignment automation

Macros, Tags & Views

  • Speed up ticket handling
  • Reduce agent fatigue
  • Keep ticket queues clean and sorted

Help Center & Knowledge Base

  • Design & publish help articles
  • Setup forms, categories, and brand styling
  • Train your team to manage it

CRM & Stack Integration

  • HubSpot, Salesforce, Shopify, Intercom
  • Real-time data sync and action triggers

Reporting & Dashboard Buildouts

  • Resolution time, FRT, CSAT, backlog
  • Rep productivity tracking
  • Data-driven ops dashboards

Onboarding, SOPs & Admin Enablement

  • Internal documentation
  • New hire onboarding flows
  • Admin training & handoff
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Add-On Services

  • Ongoing monthly audits
  • Chatbot + AI setup (Zendesk AI or third-party)
  • Multi-language support systems
  • SLA tracking automation

Why Clients Choose Us

  • We’ve built Zendesk for companies with 3 agents… and 300
  • Every build is documented and future-proof
  • Disconnected tools and broken workflows
  • We move fast and deliver clean
  • We build it once, build it right
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Call tracking should give you answers—not more questions.

Let’s make CallRail one of your top-performing tools.
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Disclaimer:
Please be advised that Zendesk Consultant is an independent consulting service provider. We specialize in offering consulting services for users of the Zendesk Consultant, helping them optimize their setup, workflows, and overall performance. Our use of the term “Zendesk Consultant” or “Zendesk Consultant” is solely for descriptive purposes and does not imply any affiliation, endorsement, or partnership with Zendesk Consultant, Inc.

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